Support

Support Request Form: For All Things Post-Order

We’re here to help with all your post-order needs.

Order Status

Check the status of your order

Get help with shipment tracking

Request an order or item cancellation

Request a change to an existing order

Report a problem with an item received (or not received)

Request a return

Locate your order → Select the item(s) you need help with → Tell us what you need

Your request is sent to our Customer Service team.
A confirmation email will be sent to you indicating that we’ve received your request.
Please allow 1-2 business days for review.*
Our Customer Service team will provide the information or next steps via email.

Please submit only one support request per order, per issue.

Submitting duplicate support requests for the same issue may delay the review process.

*Note: Our Customer Service team works Monday-Friday 8am-4:30pm